Refund Policy

Last updated: July 2026

This Refund Policy explains when refunds may be requested for UNBOX-KIDS subscriptions.

1. Monthly Subscription

Refund requests may be submitted within 7 days from the payment date, provided that no specialist report or weekly task review has been delivered.

2. 6-Month Subscription

Refund requests may be submitted within 14 days from the payment date, provided that service usage is minimal and no specialist report has been delivered.

3. Annual Subscription

Refund requests may be submitted within 14 days from the payment date. After this period, annual subscriptions are generally non-refundable.

4. Non-Refundable Cases

Refunds are not available if a specialist report has been delivered, weekly task reviews have been completed, or fraudulent/abusive activity is detected.

5. Processing Time

Approved refunds are usually processed within 7–14 business days, depending on the payment provider and bank processing time.

6. Contact

To request a refund, contact us at: contact@unbox-kids.com

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